Our mission is to provide a fair and secure platform. We are committed to monitoring at-risk gaming behaviors and providing transparent information on winning probabilities and the risks associated with gambling. We promote a culture of prevention and constant support.

Gambling is strictly prohibited for individuals under 18 years of age. Chicken Road 2 employs rigorous identity verification procedures to ensure that every user meets the required legal age. We reserve the right to suspend any account until satisfactory proof of the user's age is provided.

We offer a range of customizable tools to help users manage their gaming activity independently.

Deposit and loss limits

Users can set daily, weekly, or monthly limits on the amount they can deposit into their account or the maximum amount they can lose. Once the limit is reached, the system will prevent further transactions or plays until the set period expires.

Session limits and time alerts

You can set a time limit for gaming sessions. Additionally, our platform can send "reality check" notifications that inform the user how much time has passed since the session began and the progress of wins and losses.

Self-exclusion and break periods

If you feel the need to stop playing, we offer "Time-out" options (from 24 hours to 6 weeks) or definitive or temporary self-exclusion (months or years). During self-exclusion, account access will be blocked, and no marketing communications will be sent.

It is important to be aware of the signs that indicate a potential gambling problem, such as:

Playing to escape problems or stress.

Trying to immediately recover losses.

Neglecting family or work responsibilities to gamble.

Lying to others about the extent of your gambling.

Feeling irritable when you can't gamble.

We encourage users to regularly perform self-assessment tests to monitor their relationship with gambling.

Set a fixed budget before you start and do not exceed it.

Consider gambling as an entertainment cost, not a way to make money.

Do not gamble if you are tired, depressed, or under the influence of alcohol or drugs.

Take regular breaks during gaming sessions.

If you feel that gambling is negatively affecting your life, we strongly advise you to seek professional assistance. There are numerous specialized organizations that offer free and confidential counseling. You can find references to such services in the support section of our platform.

We advise users who share devices with minors to install content filtering software (such as Net Nanny or CyberPatrol) to prevent access to gambling sites. It is the user's responsibility to keep login credentials secure and out of reach of minors.

Our customer support staff is trained to recognize signs of problematic gambling and to handle self-exclusion requests with the utmost professionalism and empathy. We constantly monitor our systems to identify suspicious activity or behaviors that could indicate a loss of control.